Overview: 

Augnito, a leading healthcare AI company specializing in voice recognition and clinical documentation solutions, operates across multiple locations with 85-90 employees spread between Bangalore, Mumbai, and Gurgaon. With a growing international presence including subsidiaries in the US and GCC regions, Augnito processes 250+ bills monthly across domestic and international vendors.

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The company's rapid growth brought significant operational challenges. Bills flowed in from multiple directions: different departments, email addresses, and communication channels. This created a disorganized financial ecosystem. With external accountants Guru and Jana handling their books while internal finance manager Mangala coordinated payments, the lack of a unified system created bottlenecks that threatened their operational efficiency and worries of cash management.

The Challenge: Fragmented Financial Operations Hindering Growth

Scattered Bill Collection Process

Bills arrived through various channels with no centralized collection point, making it nearly impossible to maintain oversight of pending payments and obligations.

Coordination overhead with External Accountants

There was a disconnect between the external accounting team: Team from Guru & Jana and Mangala, the Accounts Manager, that led to miscommunication, delayed processing, and accounting inconsistencies.

Manual Vendor Communication Burden

Mangala spent her weekends manually notifying vendors about payment statuses, advances, and partial payments. This is  a critical task in healthcare where vendor relationships directly impact business reputation.

Lack of Payment Visibility

With 50+ unique vendors and complex approval workflows, tracking payment status and maintaining vendor relationships became increasingly challenging.

"We were drowning in bills coming from everywhere. Coordinating with our external accountants while managing vendor expectations was consuming too much time and creating unnecessary stress." - Mangala B.N., Finance team, Augnito

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Centralized Operations with Intelligent Automation

Unified Bill Collection Hub

Mysa created a single point of entry for all bills across departments, eliminating the chaos of scattered email-based collections and ensuring nothing falls through the cracks.

Seamless External Accountant Integration

Both Jyothi and Mangala now work within the same interface, enabling real-time collaboration and eliminating coordination gaps.

Automated Vendor Communication System

Intelligent email notifications automatically inform vendors about payment statuses, advances, and partial payments, eliminating manual weekend work while maintaining crucial vendor relationships.

Centralized Payment Tracking

Mysa's smart filters, enable teams to view expenses across various categories and urgencies while providing complete visibility into payment status and better expense tracking across the organization.

Multi-Level Approval (MLA) Workflows

This systematic approach eliminated countless manual handoffs and email chains, replacing them with clear, trackable approval paths that provide unparalleled clarity on who needs to approve what, when, and why - dramatically reducing processing time while ensuring compliance.

What the leadership is saying

"The mobile app makes authorizing payments incredibly simple. I can review and approve transactions from anywhere, which has completely transformed how we handle our financial operations. What used to be a weekend task is now completely automated."- Mohamed Iyaz, COO, Augnito

"Having our external accountants and internal team working on the same platform has eliminated so many coordination issues. The transparency and efficiency gains are remarkable." - Sirisha Dornamraju, Director - Strategic Finance & Stakeholder Relations, Augnito

Looking Forward: Expanding Financial Intelligence

Advanced Cash Flow Planning: Implementation of priority systems and intelligent tags to optimize payment timing and cash flow management, moving beyond their current spreadsheet-based weekly review cycles.

Foriegn Payment Integration: Expansion to support foreign payments directly through Mysa, eliminating the need for separate A2 payment processes and creating a truly unified global payment system for their growing international operations.

Ready to transform your financial operations like Augnito? Discover how Mysa can centralize your bill management and automate vendor communications for seamless financial workflows.